Deteriorating Aging
Overdue receivables are increasing, priorities are unclear and collection activity is difficult to scale.
AXAVERA FINANCE OPERATIONS
Accelerate cash. Strengthen billing. Make Order-to-Cash more effective.
I support Finance leaders and operational teams across Accounts Receivable, billing, collections, Cash Allocation and Order-to-Cash process improvement — through targeted support, transformation sprints or fractional engagements.
France, Europe, Canada & international • English / French • Remote, hybrid or targeted on-site support
The figures below come from Bouchra CHAJIDDINE’s previous professional experience. They are not results delivered for Axavera clients.
17+ years
of Finance Operations / AR / O2C experience
≈ €300M
monthly customer portfolio managed in a previous role
35% → 18%
Bad Debt reduction in under 6 months in a previous operational role
44% → 32%
overdue receivables reduction in under 6 months in a previous operational role
Challenges
When should you bring in Axavera Finance Operations?
When revenue exists, but turning it into cash has become too slow, too manual or too difficult to manage.
Fragile billing and pre-billing
Pricing errors, missing data, credit notes, blockers, delays or dependencies across Sales, Operations and Finance.
Unallocated cash or unreliable customer accounts
Payments are not matched, allocation is incomplete, suspense items remain open and AR visibility is distorted.
Disputes delaying cash
Contract, billing, service delivery, deduction or internal alignment issues are preventing payment.
Limited management visibility
Insufficient KPI, unreliable forecasts, manual reporting or missing operating routines.
Need for senior support without an immediate hire
Peak workload, backlog, transformation, temporary gap, process recovery or team structuring.
Services
Areas of support
Operational and process support across the full customer finance cycle — without treating billing, cash and performance as separate problems.
Accounts Receivable & Collections
Portfolio segmentation, overdue prioritisation, B2B/B2C collection depending on context, payment commitments, action plans, escalations and internal coordination.
Billing, Pre-billing & Sales Administration
Billing data controls, order / service / pricing consistency, anomaly management, credit notes, adjustments and Sales / Operations / Finance interfaces.
Cash Allocation & Reconciliations
Payment allocation, matching, reconciliation, suspense resolution and variance analysis to improve the reliability of customer accounts.
Disputes & O2C blockers
Root-cause identification, stakeholder coordination, contractual or documentary clarification and follow-through to resolution.
Aging, Cash Forecast & KPI
Dashboards, risk prioritisation, cash forecasting, performance indicators and management routines.
Business Analysis & Process Improvement
Order-to-Cash process mapping, friction analysis, recommendations, quick wins, role clarification and user/team support.
Approach
A pragmatic approach focused on cash and execution
Frame
Understand the portfolio, workflows, pain points, tools and objectives.
Prioritise
Identify the amounts, customers and blockers concentrating the most risk or value.
Act
Work the cases, structure routines, coordinate stakeholders and secure cash.
Stabilise
Put in place KPI, operating rules, procedures and sustainable follow-up mechanisms.
Bouchra CHAJIDDINE
Finance Operations Consultant | Accounts Receivable & Order-to-Cash
Expertise
Expertise built through hands-on operations
17+ years of experience in international environments with strong exposure to Accounts Receivable, collections, billing, Cash Allocation, disputes, closing, cash forecasting, reporting and cross-functional coordination. Experienced in team leadership and collaboration with Finance, Accounting, Sales, Operations and customers.
Experience includes international logistics, B2B professional services, security services and professional equipment leasing.
SAP • Odoo • Salesforce • Sidetrade • HighRadius • JD Edwards • Sage CRM • Advanced Excel • Power BI
Engagement
Engagement formats
Targeted support
A defined issue, backlog, portfolio review or billing / AR problem that needs to be resolved quickly.
AR / O2C sprint
A short, intensive engagement to reduce friction, improve visibility and accelerate cash conversion.
Fractional support
Recurring support a few days per month to manage, structure and improve teams and processes over time.
Scope is tailored to the need: hands-on execution, diagnostic work, process improvement or a combination of all three.
Operational perspective
What makes the approach different
- An end-to-end view from billing data through to cash receipt.
- The ability to work hands-on while identifying root causes.
- A strong cross-functional mindset rather than a siloed AR-only approach.
- Recommendations translated into routines, ownership, KPI and concrete actions.
Finance Operations + Intelligent Automation
Axavera also builds intelligent automation solutions. Where relevant, operational insights can help identify opportunities to automate document-heavy work, controls or reporting — without forcing technology where a better process is enough.
FAQ
Frequently asked questions
Is the service limited to collections?
No. The scope also covers billing and pre-billing, Cash Allocation, reconciliations, disputes, Aging, reporting, cash forecasting and Order-to-Cash process improvement.
Can you work alongside the existing team?
Yes. Support can be embedded into the current team for a targeted portfolio, diagnostic, improvement sprint or fractional role.
Do you work remotely?
Yes. Engagements can be remote, hybrid or include targeted on-site support depending on the need and country.
Is the offer only for B2B businesses?
No. The approach can support both B2B and B2C environments where billing, receivables and Order-to-Cash performance are the core issues.
Contact
Let’s discuss your AR / O2C priority
A 20-minute conversation is usually enough to understand the context, identify the main friction point and assess whether support would be useful.
Book a conversationOr send a short description of your situation through the form.
Bouchra CHAJIDDINE
bchajiddine@outlook.fr
+212 6 25 60 61 64